Refund Policy

3D Architectural Rendering Company - Praxis Studio

Refund Policy

At 3D Praxis Studio, we prioritize delivering exceptional architectural visualization services that meet and exceed our clients’ expectations. We understand that there may be instances where you request a refund. To ensure transparency and clarity, we have outlined our refund policy below:

At 3D Praxis Studio, we are committed to ensuring customer satisfaction. If you find yourself in a situation where you require a refund, please review the following terms and conditions:

1. Eligibility :

  • Upon receiving the first final draft rendering, if you are unsatisfied with the output, we will send you an email notifying you that a refund is available. We will also inform you whether we have approved or rejected your refund request.
  • You may be eligible for a refund if you decide to cancel your project or if the delivered work does not meet your expectations.
  • You must submit refund requests within 20 days from the completion date of your project.
  • Once we approve your request, we will process the refund and credit the amount back to your original payment method within a specific time frame.

2. Refund Process:

  • To initiate a refund, please contact our dedicated customer support team at
  • Clearly state the reason for your refund request and provide any relevant supporting documentation.
  • We will carefully evaluate your request and aim to respond within 10 business days

3. Refund Approval:

  • We assess each refund request on a case-by-case basis, considering the validity of the reasons provided and compliance with our refund policy.
  • If your request meets the necessary criteria, we will proceed with the refund process.

4. Refund Amount:

  • The specific circumstances of your case and the progress made on your project will determine the refund amount.
  • Please note that we will deduct the amount corresponding to any completed work already delivered to you from the refund.

5. Refund Method:

  • We will issue refunds using the original payment method.
  • Please allow 7-10 business days for the refund to be processed and reflected in your account.

6. Late or missing refunds (if applicable) :

If you have not received your refund yet, please follow these steps:

  • Check Your Bank Account: Please double-check your bank account to ensure that the refund has not been processed. Please allow some time for the transaction to be reflected.
  • Contact Your Credit Card Company: If you made the payment using a credit card, contact your credit card company. Sometimes, there may be a delay in the refund being officially posted to your account.
  • Contact Your Bank: Reach out to your bank and inquire about any potential processing time involved in posting the refund to your account.
  • Still Haven’t Received Your Refund? If you have completed the above steps and have not received your refund yet, please do not hesitate to contact us at Our dedicated support team will be happy to assist you.

We understand the importance of timely refunds and strive to resolve any issues promptly. Your satisfaction is our priority.

7. Non-Refundable Items:

  • Certain items or services, such as consultation fees, third-party expenses, or specific client-requested customizations, may not be eligible for a refund.

8. Sale items (if applicable)

  • Refunds are applicable only to regular-priced items. Unfortunately, sale items cannot be refunded.

We are committed to handling refund requests promptly, fairly, and with utmost transparency. Our goal is to provide you with a seamless and satisfactory experience throughout the process.

If you have any questions or need further assistance regarding our refund policy, please reach out to our dedicated customer support team.


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